Data Analytics Specialist

5 days ago

Houston, Texas, United States Enbridge Employee Services Inc Full time
Job Summary

We are seeking a highly motivated and experienced Data Analytics Specialist to join our team at Enbridge Employee Services Inc. As a key member of our organization, you will be responsible for driving optimization in both financial and performance spaces through a broad understanding of Legal Services matter management and billing processes.

Key Responsibilities
  • Establish key performance indicators and metrics in areas such as external counsel selection and spend, panel use, matter budgeting and allocation, resourcing, and identification and flagging of billing concerns.
  • Manage background systems (data warehouses, data flows/models, queries, etc.) which enable dashboards to translate data into graphs, charts, tables, scorecards, narratives, etc. for effective department operations and on-brand presentation.
  • Amalgamate cross-departmental data sources and leverage future technologies and connections, such as Azure or Hyperion, to reduce manual effort and improve efficiency/accuracy.
  • Strengthen the area of process and governance through maintenance and development of use and adoption metrics.
  • Ensure optimization of current technologies through collaboration with the performance team and key and gap analysis.
  • Enable technology implementation, configurations, and investments through understanding of current and future state Legal Services systems.
  • Serve as the key contact to department for insights and advice related to technologies, data, and related business processes.
  • Monitor system permissions for non-compliance and use. Ensure data availability through monitoring tools and collaboration with TIS/vendor.
  • Customer service & systems admin and manage TeamConnect (ebilling & matter management tool).
  • Maintain effective feedback loops through suggestions and understanding of implications of systems integrity. Translate into self-serve tools or system enhancements.
  • Ensure and assist with provision of effective decision-making tools, technology, and systems, communications, and training, in coordination with Change Management.
  • Use agile and other project management methodologies to coordinate, prioritize, scope, estimate, and deliver effective dashboards.
Requirements
  • University degree in a relevant discipline (e.g., Business, Engineering, Information Technology, Data Science), or demonstrated equivalent experience.
  • Minimum 2 to 4 years of related broad business experience; involvement on large and/or transformational process change, and management is particularly desirable.
  • Highly self-motivated with the ability to proactively drive projects, identify and resolve legal and business issues, and earn the confidence and cooperation of stakeholders.
  • Strong organizational, communication, and problem-solving skills.
  • Experience working effectively at all levels in an organization and ability to develop collaborative working relationships with internal and external stakeholders.
  • Demonstrated proficiency with Power BI for data analysis and visualization.
  • Strong experience in SQL query development, including in SQL Server and Oracle/Azure environments.
  • Familiarity with Microsoft Suite (Excel, Word, PowerPoint) for data manipulation and presentation.
Preferred Qualifications
  • Knowledge of Legal matter management (TeamConnect), an asset.

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