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ERP Solutions Manager
2 months ago
Position: ERP Solutions Manager
Department: Information Systems
Wage Range: $100,000 - $150,000 Annually
Position Type: Full-Time, Salary
Overview:
As a pivotal figure in the transportation sector, Anderson Trucking Service, Inc. employs a customized third-party solution for Enterprise Resource Planning (ERP) known as Load Master Enterprise (LME). This role is essential for overseeing, enhancing, and modernizing the ERP system to align with the dynamic requirements of the organization. Responsibilities include managing personnel, budget, strategic planning, operations, support, and project management within the ERP framework.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Over 5 years of experience in leading teams involved in project management, application development, and support of large-scale, customized ERP systems.
- Proven project management capabilities in both ticket-based and bundled project environments.
- Strong analytical and problem-solving skills, with the ability to identify and resolve issues promptly.
- Experience in leading process improvement initiatives and managing change effectively.
- Exceptional coordination, facilitation, and conflict resolution skills.
- Ability to foster collaboration among diverse teams and business leaders.
- Strong interpersonal skills to build trust and rapport across all organizational levels.
- Excellent organizational skills with the ability to prioritize tasks in a fast-paced environment.
- Proficient in Microsoft Office Suite and capable of learning company-specific software.
- Outstanding communication skills, both written and verbal.
- Demonstrated management skills in a rapidly changing environment.
- Commitment to the core values of Anderson Trucking Service, Inc.
- Willingness to travel occasionally as required.
Key Responsibilities:
- Oversee the staff, budget, strategic roadmap, and support activities related to the ERP system while balancing organizational needs.
- Engage in major strategic and operational decisions regarding the LME ecosystem.
- Ensure comprehensive documentation of the ERP system throughout all development and support phases.
- Drive continuous improvement initiatives to enhance efficiency and effectiveness within the department and across the organization.
- Identify and address gaps in system documentation, ensuring resilience and redundancy.
- Foster a culture that prioritizes business processes over technology, integrating business process consulting into project frameworks.
- Collaborate with internal stakeholders to prioritize initiatives and maintain effective communication with business sponsors.
- Work with the Application Portfolio team to manage system upgrades and patches.
- Continuously seek to enhance quality, efficiency, and productivity through process modernization and resource optimization.
- Partner with Human Resources to recruit, onboard, and train new employees, ensuring a positive experience.
- Plan and manage team workflows to ensure high performance.
- Implement effective performance management strategies, including goal setting and constructive feedback.
- Design ongoing training programs for team members and monitor their development progress.
- Adapt to changing priorities and demands through strong analytical and problem-solving skills.
- Exemplify the mission, vision, and values of Anderson Trucking Service, Inc. in daily operations.
- Align actions and decisions with the company's values and competencies.
- Fulfill managerial responsibilities in accordance with company policies and applicable laws.
- Complete additional responsibilities as assigned.
Physical Requirements:
This position primarily involves office work, requiring the employee to be in a stationary position and frequently use a computer. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.
Equal Employment Opportunity:
Anderson Trucking Service, Inc. is committed to providing equal employment opportunities without discrimination based on various factors, including age, race, gender, and disability. We promote a diverse and inclusive workplace.