Pharmacy Technician Supervisor

6 days ago


Lebanon, Pennsylvania, United States Dartmouth Health Full time
Job Summary

Dartmouth Health is seeking a highly skilled Pharmacy Technician Supervisor to oversee the daily operations of our pharmacy team. As a key member of our team, you will be responsible for ensuring the efficient and safe preparation and dispensing of medications.

Key Responsibilities
  • Coordinate and supervise the daily activities of pharmacy technicians to ensure a smooth and efficient operation.
  • Work closely with the pharmacy manager to ensure the daily performance of medication preparation and dispensing activities.
  • Monitor productivity, quality of work, and completion of assignments to ensure high standards are met.
  • Recruit, orient, train, and evaluate pharmacy staff to ensure they have the necessary skills and knowledge to perform their duties.
  • Schedule staff and ensure adequate coverage to meet the needs of the pharmacy.
  • Assist in the development and administration of departmental policies and procedures.
  • Resolve operational and staff issues or conflicts in a fair and timely manner.
  • Work collaboratively with technicians to identify areas for improvement and implement process changes.
  • Oversee the development and advancement of pharmacy technician staff.
  • Identify opportunities for cost control and waste management and make recommendations for improvement.
  • Participate in compliance and quality improvement activities of the department.
  • Resolve customer complaints and ensure excellent customer service.
Requirements
  • Minimum of 3 years of combined supervisory and technician experience in a pharmacy or equivalent.
  • Associates degree or higher in a management or health-related field preferred.
  • Substantial knowledge of technician duties and demonstrated high level of precision, responsibility, efficiency, and judgment required.
  • Demonstrated ability to work independently and set priorities and make critical decisions.
  • Effective problem-solving, change management, and communication skills essential.
  • Required licensure/certifications: Pharmacy Technician Certification (CPhT) and NH Board of Pharmacy.


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