Residential Service Agent

1 week ago


Riverside, California, United States First Class Plumbing & Rooter Servi Full time
Role and Responsibilities
  • Communicate with customers to understand their needs and provide resolutions.
  • Respond to customer inquiries via phone and email.
  • Document all customer interactions using House Call Pro.
  • Handle customer complaints and resolve issues positively.
  • Attend trainings to maintain up-to-date skills and knowledge.

This position requires excellent phone and verbal communication skills, active listening techniques, and the ability to prioritize tasks effectively.


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