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Grapevine Convention Center Team Member
2 months ago
We are seeking a highly motivated and detail-oriented Event Assistant to join our team at the City of Grapevine, TX. As an Event Assistant, you will play a critical role in ensuring the success of events at the Grapevine Convention & Palace Arts Event Centers and other Convention and Visitors Bureau venues.
Key Responsibilities- Customer Service: Provide exceptional customer service to attendees, clients, and colleagues, ensuring a memorable experience for all.
- Event Support: Assist Event Coordinators and clients as needed, ensuring seamless event execution.
- Cleanliness and Maintenance: Clean and maintain event facilities, ensuring a safe and clean environment for attendees.
- Communication: Answer phones, receive monies, and aid clients as needed, providing excellent communication and interpersonal skills.
- Audio Visual Equipment: Operate various audio visual equipment, ensuring smooth event execution.
- Concession Stand Operations: Work concession stand when assigned, accepting monies in credit card or cash form.
- Ushering and Ticket Sales: Perform duties of an usher, directing guests to their assigned seats, and sell tickets to live shows or movie tickets from the box office window.
- Event Monitoring: Work and monitor events at different locations solo from time to time, ensuring event success.
- Related Duties: Perform related duties as directed, when such duties are a logical and appropriate assignment to the position.
- Age: Must be at least 18 years old.
- Communication Skills: Ability to work well with people, possess good oral communication skills, and demonstrate excellent customer service.
- Scheduling: Ability to work flexible schedules as needed for weekends, evenings, holidays, special events, and programs.
- Physical Demands: Must be able to lift 45 lbs. and work inside and outside in all kinds of weather as required.
- Education and Experience: Knowledge of audio visual equipment and food and beverage experience preferred. Hotel and supervisory experience preferred.
- Certifications: Must have or be able to obtain a food handler's certification within 30 days of hire date or promotion and maintain during employment.
- Background Check: Must pass a Federal/National criminal background check and credit check.
- Physical Assessment: Must pass a pre-employment basic physical, drug screen, and a functional assessment screening (Level 1).