Multimodal Communication Support Specialist

3 weeks ago


Greensboro, United States University of North Carolina at Greensboro Full time

Enhance Student Communication Skills at the University of North Carolina at Greensboro

The University of North Carolina at Greensboro is seeking an experienced Multimodal Communication Support Specialist to join its Division of Student Success. This key role will play a vital part in supporting students' communication skills across disciplines, focusing on one-on-one consultations and active learning strategies.

About the Position

  • Salary: $70,000 - $90,000 per year (commensurate with education and experience)
  • Job Type: Permanent, Full-time
  • Department: Writing Center - 10908

Responsibilities

The successful candidate will oversee the day-to-day operations of both the physical and online Communication Lab, assisting in staff training, and contributing to program development that aligns with the Center's commitment to fostering inclusive and engaging support in writing, speaking, and multimodal communication for a diverse student population.

Requirements

  • Master's degree in Communication Studies, English, Education, or a closely related field
  • Minimum three years of experience in communication centers support or academic support services
  • Demonstrated knowledge in oral communication theory and practice
  • Experience in training and supervising student workers in an academic support setting
  • Familiarity with Microsoft 365 products, especially Teams for online writing consultations
  • Experience in developing and delivering communication training programs
  • Strong commitment to promoting diversity, equity, and inclusion within the academic community

Preferred Qualifications

  • Prior experience in a leadership or supervisory role within a communications center (e.g., writing center or speaking center)
  • Experience in curriculum development and working with faculty to integrate writing, speaking, and/or multimodal support into coursework
  • Record of engaging in research or assessment related to support center effectiveness and student outcomes
  • Proven ability to collaborate with faculty across disciplines to integrate speaking support into curricular and co-curricular activities

About the University

The University of North Carolina at Greensboro is a learner-centered public research university located in North Carolina's third-largest city. With over 18,000 students in eight colleges and schools, UNCG offers more than 150 undergraduate and over 200 graduate programs. The university continues to be recognized nationally for academic excellence, access, and affordability.

What We Offer

  • A dynamic work environment with a diverse student population and faculty
  • Opportunities for professional growth and development in a supportive team environment
  • A comprehensive benefits package including health, dental, and vision insurance, retirement plan, and paid time off

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