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Client Care Representative
2 months ago
FYZICAL Therapy and Balance Center in Uxbridge is seeking a part-time Client Care Specialist to join our team. As a Client Care Specialist, you will be responsible for creating a welcoming atmosphere for our patients, managing check-ins and check-outs, collecting and posting patient payments, and providing exceptional customer service.
Key Responsibilities- Front Desk Operations: Greet and service patients in a warm and friendly manner, manage check-ins and check-outs, and collect and post patient payments.
- Customer Service: Provide exceptional customer service to patients, respond to their inquiries, and resolve any issues in a timely and professional manner.
- Administrative Tasks: Manage patient charts, scheduling, and appointment cancellations with accuracy and efficiency.
- Software Proficiency: Become proficient in our office and medical software to perform tasks efficiently.
- Team Collaboration: Work collaboratively with our team to ensure seamless operations and excellent patient care.
- Experience: Must have experience in medical and worker's compensation insurance billing.
- Availability: Must be available to work approximately 20 hours per week, mainly morning shifts, with some evening availability needed to cover other employees.
FYZICAL Therapy and Balance Center is a leading provider of physical therapy, balance rehabilitation, vestibular retraining, and athletic training services. We are a values-driven, hospitality-based organization committed to providing the highest caliber of rehabilitative services possible.
