Retail Technology Specialist

6 days ago


Ocala, Florida, United States CVS Health Full time
Job Overview

Career Opportunities at CVS Health: Enhance Your Skills as a Field Service Technician

About Us

CVS Health is committed to delivering exceptional patient care through innovative solutions, cutting-edge technology, and dedicated professionals. Our team shares a common purpose – to bring our heart to every moment of your health.

Salary Information

The estimated annual salary for this role is $76,452 – $128,330, depending on experience, location, and qualifications.

Job Description

This is an exciting opportunity to join our team as a Field Service Technician. In this role, you will be responsible for providing top-notch customer service while installing, diagnosing, and resolving retail equipment failures within service level agreements at CVS locations in a designated service geography. The equipment you will work with includes POS registers, self-checkout registers, thermal printers, laser printers, scanners, servers, PCs, thin clients, phone systems, RF, networking, pharmacy, minute clinic, photo, and other related computer peripherals.

Key Responsibilities:
  • Install and maintain various types of retail equipment at CVS locations
  • Detect and resolve equipment issues in a timely manner
  • Provide excellent customer service to ensure customer satisfaction
  • Collaborate with colleagues to achieve business objectives
  • Work independently and as part of a team to complete tasks efficiently
Requirements and Qualifications

To be successful in this role, you should have:

  • 1+ year of hands-on technical knowledge and experience
  • Strong customer service skills and ability to interact with customers effectively
  • A valid driver's license with no major violations
  • Ability to pass a substance/drug test and background check
  • Validated driving record with minimal traffic infractions
  • Availability to work days, nights, weekends, and holidays
  • Technical certifications or degree in a related field (optional)
Benefits

We offer a comprehensive benefits package, including:

  • Competitive compensation and performance-based bonuses
  • Comprehensive medical, dental, and vision insurance plans
  • 401(k) retirement savings plan with company match
  • Employee Stock Purchase Plan (ESPP)
  • Term life insurance and short-term/long-term disability benefits
  • Wellness programs, education assistance, and professional development opportunities
  • Paid time off (PTO) and paid holidays
Why Join Our Team?

At CVS Health, we strive to create a workplace that fosters personal and professional growth, promotes diversity and inclusion, and encourages collaboration and innovation. If you are passionate about delivering exceptional patient care and making a positive impact on people's lives, join us today



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