Branch Operations Manager
2 weeks ago
We are seeking a highly skilled and experienced Branch Team Lead to join our team at Grainger. As a key member of our branch leadership team, you will be responsible for leading the daily operations of our branch location, ensuring exceptional customer service and operational excellence.
Key Responsibilities:- Provide customer service and direction to team members regarding daily activities and projects
- Clarify direction and priorities for team members, providing ongoing feedback and coaching
- Help improve operational metrics in customer satisfaction, sales, safety, and operational improvements
- Provide a creative customer experience, ensuring customer retention and satisfaction
- Monitor counter transactions and provide guidance to team members
- Facilitate team member onboarding and ongoing training
- Build work schedules to ensure productivity and staffing levels
- Assess processes for improvement opportunities and suggest changes to enhance defined processes and improve sales and service
- Foster collaboration between internal partners, including Sales, Branch Network, Customer Service Centers, and Onsite Services teams
- High school diploma or Bachelor's degree
- Minimum 3 years customer service and sales experience
- 2+ years of management experience in a customer service environment
- Competence in the use of computers and software applications, including SAP
- Ability to operate powered industrial equipment
- Medical, dental, vision, and life insurance plans
- Paid time off (PTO) and 6 company holidays per year
- Automatic 6% 401(k) company contribution each pay period
- Employee discounts, parental leave, 3:1 match on donations, and tuition reimbursement
Grainger is committed to equal employment opportunity and fostering an inclusive, accessible environment. If you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.
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Branch Manager
2 weeks ago
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Branch Operations Coordinator
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Branch Operations Coordinator
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Branch Team Lead
2 weeks ago
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Branch Team Lead
2 weeks ago
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Branch People Leader
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Restaurant Operations Manager
3 weeks ago
Detroit, Michigan, United States HMSHost Full timeJob SummaryWe are seeking a highly motivated and organized Restaurant Operations Manager to assist Branch management in executing QSR or similar restaurant management operations. The ideal candidate will have a strong background in food and beverage, cash handling, and customer service, with a minimum of 2 years of experience and 6 months of supervisory or...
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Restaurant Operations Manager
3 weeks ago
Detroit, Michigan, United States HMSHost Full timeJob SummaryWe are seeking a highly motivated and organized Restaurant Operations Manager to assist Branch management in executing QSR or similar restaurant management operations. The ideal candidate will have a strong background in food and beverage, cash handling, and customer service, with a minimum of 2 years of experience and 6 months of supervisory or...
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Operations Director
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Restaurant Operations Manager
3 weeks ago
Detroit, Michigan, United States HMSHost Full timeJob SummaryWe are seeking a highly motivated and organized Restaurant Operations Manager to assist Branch management in executing QSR or similar restaurant management operations. The ideal candidate will have a strong background in food and beverage, cash handling, and customer service, with a minimum of 2 years of experience and 6 months of supervisory or...
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Sales Manager
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3 weeks ago
Detroit, Michigan, United States Quality Talent Group Full timeAbout the JobWe are seeking a skilled Teller to join our Consumer, Small & Business Banking division in our National Branch Network. As a Teller, you will play a vital role in providing exceptional customer service and financial solutions to our customers.Key Responsibilities:Process teller transactions, share digital solutions, and make introductions to...
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Teller 20 hrs. Detroit Lakes Branch
2 weeks ago
Detroit, Michigan, United States Quality Talent Group Full timeAbout the JobWe are seeking a talented Teller to join our Consumer, Small & Business Banking division in our National Branch Network. As a Teller, you will play a critical role in providing exceptional customer service and financial solutions to our customers.Key Responsibilities:Process teller transactions, share digital solutions, and make appropriate...
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Detroit, Michigan, United States YMCA Full timeController Job DescriptionThe YMCA is seeking a highly skilled and experienced Controller to join our team. As a key member of our finance department, the Controller will play a critical role in guiding and directing the financial analysis to assess the effectiveness of controls, accuracy of financial records, and efficiency of...
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Teller 40 hrs Detroit Lakes Branch
1 week ago
Detroit, Michigan, United States Quality Talent Group Full timeAbout the JobWe are seeking a skilled Teller to join our Consumer, Small & Business Banking division in our National Branch Network. As a Teller, you will play a vital role in providing exceptional customer service and financial solutions to our clients.Key Responsibilities:Process teller transactions and share digital solutions with customersComplete...
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Detroit, Michigan, United States Kumon North America, Inc. Full time{"title": "Franchise Consultant Role Overview", "content": "Job SummaryKumon North America, Inc. is seeking a highly skilled Franchise Consultant to support our franchisees in delivering exceptional educational services to children. As a key member of our team, you will play a critical role in ensuring the success of our franchisees and contributing to the...
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