Parking Enforcement Officer

5 days ago


Chicago, Illinois, United States Metro One Services Full time
Job Summary

We are seeking a highly motivated and detail-oriented Parking Enforcement Agent to join our team at Metro One Services. As a Parking Enforcement Agent, you will play a critical role in upholding and enforcing local parking ordinances while providing exceptional customer service.

Key Responsibilities
  • Monitor on-street parking meters and issue parking citations for vehicles in violation of parking ordinances.
  • Utilize a Hand-Held Ticket Issuance System to accurately key vehicle license plates and issue parking citations.
  • Screen for parking placards and permits for special privileges within approved areas.
  • Resolve customer complaints in a professional and courteous manner.
  • Maintain and care for all company-issued equipment.
  • Assist with special assignments and projects as requested.
Requirements
  • Ability to speak, read, write, and comprehend the English language.
  • A minimum of 6 months of outdoor work experience.
  • A minimum of 6 months of customer service experience.
  • Ability to work independently and multi-task, with a strong sense of urgency and timeliness.
  • Ability to interpret policies, procedures, and standard business practices.
  • General knowledge of streets and directions.
Working Conditions

The physical demands of this role include standing for long periods, walking, and lifting. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties of this job.

Benefits
  • $19.00 per hour.
  • Paid Health & Welfare benefit - employer paid at $1,648.08/month.
  • Paid Holidays - unworked paid at a straight time; worked paid at 1.5x (time and one half).
  • Paid Legal and Educational Assistance – employer paid $181.97/month.
  • Paid Vacation days annually, based on seniority.
  • Paid Pension - employer paid.
  • FREE Onsite Employee Parking.
  • Paid Training.
  • Full Uniform (including shoes).


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