Customer Success Intern

4 weeks ago

Addison, Texas, United States Tanium Full time
About the Role

We are seeking a highly motivated and detail-oriented Customer Success Intern to join our team at Tanium. As a Customer Success Intern, you will play a critical role in ensuring the successful implementation and adoption of our endpoint management and security solutions.

Key Responsibilities
  • Collaborate with our account team to ensure successful business outcomes for customers, leading to world-class retention and expansion for Tanium.
  • Work with senior team members to understand the unique complexity and segmentation of our customers and create the best path to full Tanium platform adoption and expansion.
  • Identify opportunities for Tanium to be further integrated into customer business processes and controls to increase ROI and expand into new solution areas.
  • Support strategically focused Executive Business Reviews, alongside Sales, Solution Engineers, and wider account team members.
  • Build, manage, and maintain strong relationships with customers, peers, and partners.
  • Undergo detailed training in the Tanium platform and have the opportunity to become Tanium certified.
  • Collaborate with your mentor and other interns on a summer project contributing to our team's success.
Requirements
  • Authorized to work in the U.S. now and in the future.
  • Available to work full-time from June 9, 2025 to August 15, 2025.
  • Currently enrolled Bachelor's degree candidate, ideally with a 3.5+ GPA.
  • Graduating Spring 2026 or Fall 2025.
  • Able to demonstrate consulting and project management skills.
  • Able to demonstrate working knowledge of endpoint technology.
  • Able to demonstrate critical thinking skills.
  • Skilled at written and verbal communication.
  • Naturally team-oriented with a mission-first attitude.
  • Excited to learn new technology.
About Tanium

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Our converged endpoint management (XEM) platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments.

Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of CertaintyTM, visit and follow us on LinkedIn and X.

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.

We are an organization with stakeholders around the world and it's imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most. Interns and other Tanium contractors are eligible for VTO after 90 days of employment.

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