Banquet Server Representative

1 week ago


Saint Joseph, Missouri, United States St. Jo Frontier Casino Full time
Job Overview

At St. Jo Frontier Casino, we are seeking a highly skilled Banquet Server Representative to join our team. In this role, you will be responsible for delivering exceptional customer service and ensuring that every guest feels welcome and valued.

Estimated Salary:

$35,000 - $45,000 per year, based on experience and qualifications.

Job Description
  1. Taking Orders: You will take customers' orders for food and beverage in a timely and efficient manner, ensuring that every order is accurate and delivered to the correct table.
  2. Serving with a Smile: As a Banquet Server Representative, you will serve food and beverage in a cheerful and efficient manner, providing excellent customer service and ensuring that every guest has a positive dining experience.
  3. Maintaining Customer Standards: You will maintain high standards of customer service, ensuring that every guest feels welcome and valued.
  4. Cleaning Up: You will remove customers' soiled plates as soon as they have finished eating, and clean up the server station after each shift.
  5. Side Work Duties: You will perform side work duties on a daily basis, including cleaning and resetting tables, and assisting with other tasks as needed.
  6. Reporting Issues: If a customer complaint arises, you will report it to the supervisor or manager present.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work well under pressure, and have a strong attention to detail.

Benefits

We offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.



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