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We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service and support to our rental car customers.
Key Responsibilities- Process customer rentals with accuracy and attention to detail
- Persuasively sell optional services to customers
- Process customer rental returns and conduct vehicle service and maintenance
- Work in a fast-paced environment with a variety of tasks
- Previous customer service experience and sales skills
- Ability to work in a fast-paced environment with a variety of tasks
- Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills
- Detail oriented and computer literate
- Proficiency in English and a valid driver's license with an acceptable driving record
The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, operating the Hertz, Dollar Car Rental, and Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand.
Our CultureWe champion and celebrate a culture of diversity and inclusion, taking affirmative steps to promote employment and advancement opportunities. We believe that the endless variety of perspectives, experiences, skills, and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.