Customer Service Representative

4 weeks ago


Downey, California, United States PIP, Inc. Full time

Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at PIP, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, working closely with our sales team to increase sales and customer satisfaction.

Responsibilities:

  • Provide top-notch service to customers in our office, over the phone, and via email.
  • Help customers identify their needs and provide the services and products that best meet those needs.
  • Communicate effectively with customers about our products, services, and capabilities.
  • Ensure all customer requirements are met for their unique projects.

Requirements:

  • A positive, detail-oriented people person.
  • A willingness to be proactive and take action.
  • Excellent communication skills (verbal & written).
  • Strong computer skills.
  • A team player who can work with others to deliver a project on time.

Preferred Qualifications:

  • Previous experience in business-to-business sales.
  • Printing and signage experience.
  • Understanding of direct mail and automated marketing.
  • Experience with PrintSmith.

Compensation: $25.00 per hour.

We are a leading communications business with 50 years of professional experience and extraordinary growth. While technology plays a key role in our industry, we believe a rewarding career is shaped by people, purpose, and passion. If you dream of being part of an organization with a great heritage, progressive leadership, and cutting-edge technology, discover the world that is PIP and its independent franchisees.

We collaborate on ideas and dreams, push boundaries, solve challenges, and look out for one another. And yes, we work hard and play harder. It's part of our DNA. With several career paths to choose from - sales, marketing, design, production, operations - no matter the role you choose, you'll be working in an organization that cares about you. At PIP, you can make a difference.



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