Customer Service Representative
4 weeks ago
As a Customer Service Representative at Floor & Decor Holdings, Inc., you will be the first and final interaction for our customers. Your primary responsibility will be to provide excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions, and providing every customer with an exceptional experience.
Key Responsibilities
- Greet every customer in a helpful and courteous manner.
- Connect with customers, ask about their projects, recommend our products, and excite customers about their purchase.
- Provide above and beyond customer service and exceed customer expectations.
- Demonstrate and understand compliance of the company's safety processes.
- Act and work in a manner consistent with the company's core values.
- Process customers at checkout using the point of sale (POS) system.
- Process customer refunds and exchanges according to established guidelines.
- Open and close registers.
- Follow established cash, check, and credit card acceptance procedures.
- Answer the telephone according to the company guidelines.
- Stock, tag, and display merchandise as required.
- Be able to create price tags and merchandise signs.
- Must be 18 years or older.
- Knowledge of basic math skills.
- Customer service experience.
- Potential travel to other stores for support.
- While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
- Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Floor & Decor Holdings, Inc. provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits, and all other privileges, terms, and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
-
Customer Service Representative
1 month ago
Downey, California, United States SEAACA Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at SEAACA. As a key member of our Revenue and Licensing Program, you will be responsible for providing exceptional customer service to our clients, processing pet adoptions, animal licenses, and animal-related complaints, and performing various...
-
Customer Service Representative
4 weeks ago
Downey, California, United States PIP, Inc. Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at PIP, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, working closely with our sales team to increase sales and customer satisfaction.Responsibilities:Provide top-notch service to...
-
Customer Experience Representative
4 weeks ago
Downey, California, United States Knitwell Group Full timeSales and Service:As a key member of the Knitwell Group team, you will identify customer needs and wants through intentional conversation, using company resources to reinforce the brand experience and build strong, enduring relationships. You will share and represent the company's values, ensuring a seamless customer experience.Key Responsibilities:•...
-
Asset Protection Service Representative
1 month ago
Downey, California, United States Old Navy Full timeJob Title: Asset Protection Service RepresentativeAt Old Navy, we're looking for a skilled Asset Protection Service Representative to join our team. As a key member of our Loss Prevention team, you'll play a vital role in maintaining a safe and secure work environment.Key Responsibilities:Maintain the employee entrance, ensuring it's secure and accessible to...
-
Customer Service Liaison
2 weeks ago
Downey, California, United States Liberty Utilities Full time{"Are you ready to be the face of Liberty and provide outstanding service to our customers?As a Customer Service Representative, you’ll play a key role in delivering exceptional customer support by handling high-volume inbound calls, resolving inquiries, processing payments, and addressing service requests.This role will support our Water Operations in...
-
Sales and Service Overnight Representative
4 weeks ago
Downey, California, United States 24 Hour Fitness Full timeJob Summary:The Sales and Service Overnight (SSO) is a critical member of the Club Operations team at 24 Hour Fitness. This role requires a dedicated individual to serve the needs of members and guests, creating a welcoming, informative, and enjoyable experience. The SSO will work a dedicated overnight shift, upholding the 24 Hour Fitness Service...
-
California Seasonal Sales Representative
4 weeks ago
Downey, California, United States Aeropostale Full timeKey Responsibilities:Aeropostale Sales Associate role involves engaging with customers to create a positive shopping experience, achieving sales goals by utilizing effective selling strategies, and providing personalized fashion advice to inspire customers and help them build perfect outfits.What We Offer:As a Sales Associate at Aeropostale, you will have...
-
Insurance Account Specialist
4 weeks ago
Downey, California, United States Pablo Sanchez - State Farm Agent Full timeJob DescriptionPosition OverviewAs a Customer Service Representative for Pablo Sanchez - State Farm Agent, you will have the opportunity to work with a dynamic team and provide exceptional customer service to our clients.ResponsibilitiesEstablish and maintain strong relationships with customers, providing prompt and accurate service as needed.Use a...
-
Sales Associate
4 weeks ago
Downey, California, United States Lids Full timeKey Responsibilities:Produce sales gains by providing exceptional customer service.Participate in store maintenance per current visual guidelines, including proper merchandising, signage, and store cleanliness.Manage store inventory by processing shipments and resetting merchandise.Assist with accurate product counts.About the Role:This is a part-time sales...
-
Pulmonary Service Manager
4 weeks ago
Downey, California, United States Kaiser Permanente Full time**Job Summary:**As a Pulmonary Service Manager at Kaiser Permanente in Downey, California, you will play a vital role in leading a team of respiratory care professionals to deliver high-quality patient-focused care.**Key Responsibilities:**Develop, implement, and monitor pulmonary standards to ensure compliance with federal, state, and local...
-
Merchandise Associate
1 month ago
Downey, California, United States HomeGoods Full timeJob SummaryAt HomeGoods, we're always on the lookout for talented individuals who share our passion for delivering exceptional customer experiences. As a Merchandise Associate, you'll play a vital role in creating a welcoming and engaging store environment that showcases our unique products.Key ResponsibilitiesProvide top-notch customer service, ensuring...
-
Front End Service Team Associate
4 weeks ago
Downey, California, United States Walmart Full timeJob OverviewAs a Front End Service Team Associate at Walmart, you will be focused on compliance and customer service. Your responsibilities will include smiling, greeting, and thanking customers, processing returns and refunds, and carrying out financial transactions. You will be ready to help with customer questions and needs, and this role may require...
-
Insurance Sales Consultant
3 days ago
Downey, California, United States Pablo Sanchez - State Farm Agent Full timeKey Responsibilities:In this role as an Insurance Sales Consultant, you will be responsible for building and developing customer relationships within the community to promote State Farm products including auto, home and life insurance.You will use a customer-focused, needs-based review process to educate customers about insurance options and work with the...
-
Front Desk Representative
4 weeks ago
Downey, California, United States NakedMD Full timeJob DescriptionWe are seeking a Front Desk professional who embodies our philosophy of Naked beauty. As a key member of our team, you will be responsible for delivering exceptional client experiences and ensuring seamless operations at our Medspa.Key Responsibilities:Respond to incoming phone calls and inquiries in a professional and courteous...
-
Sales Associate Part Time
4 weeks ago
Downey, California, United States PVH Corp. Full timeJob Summary:The Sales Associate's primary function is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards. This role involves providing excellent customer service, maintaining a visually appealing store environment, and performing operational activities as assigned by Store Management.Key Responsibilities:...
-
Ready Mix Driver Class B Permit
1 month ago
Downey, California, United States Associated Ready Mixed Concrete Full timeJob SummaryWe are seeking a skilled Ready Mix Driver with a Class B permit to join our team. As a key member of our operations team, you will be responsible for the safe and efficient delivery of concrete to our customers.ResponsibilitiesDeliver concrete to customers in a safe and efficient mannerMaintain the proper speed, following distance, and be aware of...
-
Bilingual Retail Sales Consultant
4 weeks ago
Downey, California, United States AT&T Full timeJob Description:We are seeking a skilled Retail Sales Consultant to join our team. As a bilingual sales representative, you will work with customers to understand their needs and provide personalized solutions. This is a part-time position that offers a unique opportunity to work in a fast-paced environment and earn a competitive hourly wage, plus...
-
MRI Scanner Specialist
4 weeks ago
Downey, California, United States Rezolut Full timeJob DescriptionWe are seeking a skilled Radiology Expert to join our team at Rezolut.Position Summary:To perform MRI scans on patients using MRI equipment and imaging protocols.Key Responsibilities:Comply with HIPAA law and confirm the exam scheduled matches the exam ordered by the referring doctor.Process patient check-in paperwork as needed.ID patient...
-
Pharmacy Technician
4 weeks ago
Downey, California, United States PIH Health Full timeAs a Pharmacy Technician at PIH Health, you will play a vital role in ensuring the efficient and accurate distribution of medications to patients. This position requires a high level of professionalism, attention to detail, and excellent communication skills.Key ResponsibilitiesPrepare and dispense medications under the supervision of a licensed...
-
Retail Sales Associate
4 weeks ago
Downey, California, United States Zumiez Full timeJob Summary: As a Retail Sales Associate at Zumiez, you will provide exceptional customer service by utilizing Zumiez selling techniques. You will also be responsible for organizing and presenting merchandise based on Zumiez's merchandise techniques, as well as providing customer service and preventing loss through awareness of your assigned section.Key...