Pharmacy Operations Manager
5 days ago
Job Summary:
We are seeking a highly skilled Pharmacy Operations Manager to join our team at Walgreens. As a Pharmacy Operations Manager, you will be responsible for overseeing the day-to-day operations of our pharmacy department, ensuring efficient workflow and a positive patient experience.
Key Responsibilities:
- Manage pharmacy operations, including supervising pharmacy technicians and cashiers
- Ensure compliance with state and federal laws and regulations
- Develop and implement processes to improve pharmacy efficiency and customer satisfaction
- Lead training and coaching of pharmacy technicians
- Make decisions regarding performance management, including discipline and termination
- Engage with customers and patients to provide excellent customer service
- Responsible for assisting pharmacist in the delivery of patient care, including patient registration, prescription data entry, and preparation of medications
- Completes patient and physician calls under the supervision of a pharmacist
- Manages core pharmacy workflow and drives excellence in pharmacy operations
- Coordinates and organizes pharmacy daily schedule of activities
- Recommends allocation of pharmacy hours
- Ensures the pharmacy is clean, neat, orderly, and stocked with adequate supplies
- Manages annual inventory preparation
- Drives new technology and process roll out, champions change and engages team around action planning
- Assures proper operation and maintenance of pharmacy department equipment
- Collaborates with Pharmacy Manager to ensure security safeguards are in-place
Requirements:
- High School Diploma, GED, or equivalent
- PTCB or ExCPT certification (except in Puerto Rico)
- One year of work experience as a pharmacy technician in a retail or hospital setting
- Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
- Requires willingness to work flexible schedule, including evening and weekend hours
Preferred Qualifications:
- Previous people management/ leadership experience
- Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation
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