Veterinary Clinic Receptionist

2 weeks ago


Waunakee, Wisconsin, United States Waunakee Veterinary Clinic Full time
Overview

Become a valued member of our team at Waunakee Veterinary Clinic, where we prioritize exceptional client service and animal care.

Job Summary

The Receptionist is the first point of contact for clients and plays a crucial role in creating a positive and welcoming experience. Key responsibilities include:

  • Greeting clients and pets with a smile and a positive attitude
  • Answering phones professionally and routing calls to the appropriate staff
  • Scheduling appointments and surgeries according to hospital guidelines
  • Entering accurate charges and explaining invoices to clients
  • Collecting payment and verifying client eligibility for charge accounts
  • Checking medical and computer records for accuracy
  • Providing routine administration instructions and advising clients on retail items
Requirements

We are seeking a highly organized and detail-oriented individual with excellent communication skills and a passion for animal care. Key qualifications include:

  • Demonstrated commitment to our core values
  • Computer knowledge and proficiency in keyboarding and communication tools
  • Working knowledge of veterinary terminology
  • Excellent spelling and grammar
  • Ability to handle varied and sometimes difficult situations
  • Confidence and professionalism in dealing with clients and staff
What We Offer

At Waunakee Veterinary Clinic, we value our team members and offer a dynamic and supportive work environment. We provide opportunities for growth and advancement, a great schedule, and a chance to make a real difference in the lives of animals and their owners.



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