Technical Support Specialist

4 weeks ago


Fenton, Missouri, United States Real Careers Full time
About the Job

We are seeking a highly skilled and organized Technical Support Coordinator to join our Aftermarket Team. This role is responsible for managing sales, maintenance, and major retrofits for existing Heat Recovery Steam Generators (HRSGs) and Industrial Power Boilers.

Key Responsibilities
  • Support traveling Account Coordinators and assist with day-to-day activities of the Aftermarket group to ensure sales are maximized and large projects are executed with minimal issues.
  • Manage and maintain inventory, both in-house and in our St. Louis warehouse, and create and maintain marketing material.
  • Assist with all stages of sales and projects, including creating quotations and sending RFQs, working with suppliers and Procurement to purchase equipment, and expediting materials and tracking orders and fabrication progress.
  • Assemble EPIC Cleaning package and Spare Parts Lists and assist with generating and maintaining documentation for customer submittals, special assignments, and day-to-day work.
Requirements
  • Associate degree or Technical or Vocational education in a related field, or equivalent work experience.
  • Ability to read/analyze technical engineering and fabrication drawings and a general understanding of graphic design.
  • Highly professional, organized, and trustworthy team player with proficiency in English.
  • Excellent time management, organization, and communication skills.
Preferred Qualifications
  • Ability to read, write, problem solve, make quick decisions, interpret data, and analyze results.
  • Effective written and verbal communication skills.
What We Offer

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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