Banking Operations Specialist

3 weeks ago


Waukegan, Illinois, United States American Place Full time

We are seeking a highly skilled Banking Operations Specialist to join our American Place team.

This is a full-time position, and the estimated annual salary for this role is around $45,000-$60,000 depending on experience and qualifications.

Job Description:

The successful candidate will be responsible for operating the bank within the casino cage, ensuring the accurate disbursement of guest and company funds, and maintaining accurate records and documentation in accordance with gaming regulations, laws, and company policies.

Key Responsibilities:

  • Provide exceptional guest service and maintain a high level of professionalism at all times.
  • Process and verify all transactions and documentation in accordance with gaming regulations, laws, and company policies.
  • Document and issue receipts for markers, pay-outs, jackpots, safekeeping, and table fills.
  • Exchange gaming chips and tickets, cash checks, and process markers and fills.
  • Monitor cash intake in Count room areas and verify complete collection figures.
  • Prepare and balance NRT cassettes/machines, replenish NRT machines with currency and tickets, and perform all functions of a cage cashier.
  • Audit documentation for fill traffic from all gaming areas, obtain guest credit information, and coordinate with fellow cage personnel.
  • Maintain bank balance, safeguard casino cage assets during assigned shifts, and process promotion paperwork, Food & Beverage, and other deposits.
  • Assist with training or direction as needed and provide exceptional guest service.
Requirements and Qualifications:

We are looking for a candidate with:

  • High School or GED
  • Minimum of 1 year cage cashiering experience

PREFERRED QUALIFICATIONS:

  • Bilingual

CERTIFICATES, LICENSES, REGISTRATIONS:

  • Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
Knowledge, Skills, and Abilities:

The ideal candidate will possess:

  • Basic math skills with knowledge of currency
  • Strong communication skills
  • Highly organized and detailed-oriented with the ability to handle high volume and stressful situations
  • Ability to operate calculators, computers, and money counters for cash and coin
  • Exposure to smoke, bright lights, and noise at times
  • Frequently speak, read, write, stand, walk, bend, and stoop
  • Able to push, lift, and carry up to 30 lbs.

We are committed to providing a safe and inclusive work environment for all employees. If you are a motivated and detail-oriented individual who is passionate about providing exceptional guest service, please submit your application. We look forward to hearing from you



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