Account Executive

3 weeks ago

Sayreville, New Jersey, United States Walmart Full time
Unlock the Full Value of Walmart's Data

Walmart is seeking a highly motivated and analytical research professional to join our Research Team. As a Research Manager, you will be responsible for cultivating and maintaining strong relationships with cross-functional stakeholders and clients, delivering a high level of customer satisfaction and successful product use.

Key Responsibilities:
  • Develop and maintain a deep understanding of our proprietary Customer Perception primary research product, including its features, benefits, and competitive landscape.
  • Serve as a trusted advisor to clients, providing expert guidance on research needs, product use, and best practices.
  • Build and maintain strong relationships with assigned accounts, helping them with issues, consulting on research needs, and supporting annual research planning.
  • Lead and/or support internal and external training programs, including courses, webinars, and other educational initiatives.
  • Proactively identify product updates that reflect user requests, industry, market, and competitive trends.
  • Manage end-to-end research projects from proposal creation to questionnaire design, self-serve programming, and fieldwork management.
  • Manage and foster positive ongoing relationships with key contacts across the organization, engaging regularly to facilitate adoption and engagement in product for pertinent use cases.
Requirements:
  • Bachelor's degree in a relevant field, such as business, marketing, or a related area.
  • 3+ years of market research experience in a client-facing role.
  • Excellent written, verbal, presentation, and phone communication skills, with the ability to adapt conversations for technical and non-technical audiences.
  • Knowledge of SPSS and/or other quantitative reporting tools, as well as familiarity with online data collection tools.
  • Advanced proficiency with MS Office Suite, specifically MS Excel and MS PowerPoint.
What We Offer:
  • Competitive pay and performance-based bonus awards.
  • A comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
About Walmart:

Walmart is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity - unique styles, experiences, identities, ideas, and opinions - while being inclusive of all people.

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life.

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