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Service Center Associate

2 months ago

Redding, California, United States PTC of Tennessee, LLC Full time

Job Title: Service Shop Assistant at PTC of Tennessee, LLC

PTC of Tennessee, LLC is dedicated to enhancing operational efficiency and customer satisfaction through our skilled workforce. We manage a network of commercial truck dealerships, representing leading brands in the industry. Our commitment to employee development is central to our goal of becoming a top-tier commercial truck dealer.

I. General Job Overview

This position encompasses various responsibilities aimed at optimizing the Service shop's functionality, with a focus on facility upkeep, vehicle cleaning, and customer logistics. You will be integral to the shop's operations, ensuring a smooth experience for our clientele.

  • Transport parts and equipment to technicians within the service area from the Parts Department.
  • Source parts from external vendors when not available in-house.
  • Oversee the maintenance of the service shop, including cleaning, landscaping, waste management, and minor repairs.
  • Follow safe vehicle operation protocols and comply with legal standards.

II. Minimum Qualifications

  • Must be at least 18 years of age.
  • Possess a valid driver's license with a clean driving history.

III. Desired Qualifications

  • Hold a valid Commercial Driver's License with a clean driving record.
  • High school diploma, GED, or a year of relevant work experience.
  • Exhibit strong customer service capabilities.
  • Reliable team player with a positive demeanor.

IV. Mental Capability Requirements

  • Comprehension: Ability to grasp complex issues and consider alternative solutions.
  • Organization: Skill in efficiently prioritizing work tasks.
  • Reasoning & Decision Making: Capability to make significant decisions and assess their outcomes.
  • Communication: Ability to articulate ideas clearly and effectively.
  • Mathematics: Proficiency in analyzing numerical data accurately for reporting.

V. Physical Demands and Work Environment

This role requires physical activity and adaptability to various work conditions. Tasks may include using hands for lifting and moving objects of different weights, and working in potentially noisy and hazardous environments.

VI. Common Expectations of Performance for all Employees

  • Promote a workplace culture of trust and respect.
  • Engage regularly with management to improve performance and meet objectives.
  • Propose enhancements to improve job efficiency.
  • Support initiatives aimed at continuous improvement for organizational growth.
  • Mentor colleagues generously and recognize their contributions.

Company Loyalty and Ethical Standards

  • Comply with company policies and ethical guidelines.
  • Support management decisions that align with organizational goals.
  • Remain receptive to new ideas and prioritize the company's best interests.
  • Make informed decisions that contribute to the long-term success of the company.

We are an Equal Opportunity Employer

PTC of Tennessee, LLC values diversity and inclusivity, striving to create a workplace that maximizes performance for the benefit of our communities. We are committed to providing equal employment opportunities, encouraging individuals from various backgrounds to join our dynamic team.

Salary: $26.00 Hourly