Automotive Service Scheduler
3 weeks ago
We are looking for an exceptional Service Support Specialist to join our team at Swickard Auto Group. In this role, you will be responsible for coordinating service appointments, communicating with customers, and ensuring a smooth workflow within our service department. If you have excellent communication and organizational skills, we encourage you to apply.
Responsibilities:
- Scheduling service appointments and coordinating with customers and technicians.
- Communicating effectively with customers via phone, email, and text to confirm appointments and provide updates.
- Accurately inputting customer information, appointment details, and vehicle information into our dealership's management system.
- Following up with customers to confirm appointments and address any concerns.
Requirements:
- High school diploma or equivalent is required; prior experience is not necessary.
- Excellent communication and interpersonal skills, as well as strong organizational and time management skills.
- Proficiency in computer systems, including dealership management software.
Benefits:
- Competitive salary: $20 - $25/hour.
- A supportive and collaborative team environment.
- A comprehensive benefits package, including opportunities for continued personal and professional growth.
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