Behavioral Health Administrative Coordinator Baytown TX
4 days ago
We are seeking a skilled Administrative Coordinator to join our team at Texas Care in Baytown, TX.
This role performs various administrative tasks to drive company success, including submitting claims daily, following up on rejected or denied claims, resolving issues and discrepancies.
The ideal candidate will have a Bachelor's Degree in a human service field, significant experience in behavioral health, credentialing, and claims, as well as excellent customer service skills.
Salary: $45,000 - $55,000 per year based on experience.
About the Role
- Submits claims daily, follows up on rejected or denied claims, resolves issues, and discrepancies.
- Serves as primary timekeeper, reviews timesheets for errors, enters payroll in database accurately and timely, tracks leave and unscheduled absences, and reports quarterly.
- Performs routine quality assurance phone calls with clients, documents in progress notes, submits contact reports to Clinical Director.
- Assists Clinical Director in monitoring individual charts following approved chart audit.
- Files client documentation in individual charts within one business day of receipt.
- Answers telephone calls, screens callers, routes to appropriate locations and personnel.
- Manages incoming requests for behavioral health services, prioritizes appointments using brief assessment form.
- Assists with insurance verification and billing process.
- Supports psychiatric provider by reviewing service requests, scheduling appointments, and providing general communication.
- Provides excellent customer service using polite language.
- Informs staff of visitor arrival, schedules appointments.
- Distributes mail and faxes to staff members.
- Organizes outreach activities within the community for marketing and referrals.
- Participates in agency trainings to enhance skill development and procedural compliance.
- Performs other duties assigned by Clinical Director and Texas Care needs.
- Maintains office environment, keeps the office clean, safe, and organized.
- Credentials and enrolls with private insurances, Texas Medicaid, and Managed Care Organizations.
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