Digital Customer Service Representative

13 hours ago


Austin, Texas, United States Total Wine & More Full time
Customer Service Representative Job Description

Total Wine & More is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, both in-store and online.

Key Responsibilities:
  • Provide customer service by greeting and establishing a relationship with customers while informing them of our products.
  • Fulfill online orders through product selection, packaging, and order placement.
  • Assist in selecting, sorting, stocking merchandise throughout the store.
  • Assist with stocking and maintaining inventory levels.
  • Support other areas of the store as a cashier or stock associate.
  • Maintain store safety and cleanliness standards on the sales floor, stock room, breakroom, bathroom, etc.

We are looking for a highly motivated and customer-focused individual who is able to work in a fast-paced environment. If you are a team player with excellent communication skills, we encourage you to apply for this exciting opportunity.



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