Digital Product Operations Specialist

4 weeks ago


Niles, Ohio, United States Shure Full time
Job Summary

We are seeking a highly skilled Digital Product Operations Specialist to join our team at Shure. This role will play a pivotal part in driving the global launch and operational excellence of our digital product portfolio.

The successful candidate will be responsible for the seamless implementation and support of our products, projects, and associated technologies. This will involve collaborating closely with international product, sales, customer service, and IT teams to become a subject matter expert in the solutions being deployed.

The role will entail daily administration of essential digital business applications and coordination of their continuous support, ensuring efficient technology utilization. This position requires a hands-on approach and a strong analytical skillset.

Key Responsibilities:

  • Act as a key resource supporting the activation of our digital products roadmap globally
  • Administer and drive the effective use of Shure's digital technology stack
  • Facilitate communication and cross-functional collaboration between business and IT teams
  • Ensure Product launch and operational readiness for new and enhanced product offerings
  • Configure and set up product data required for revenue enablement
  • Identify opportunities to optimize systems to grow revenue, improve operational efficiency and ensure outstanding customer experience

Requirements:

  • Bachelor's degree in Business, Communication, Information Management, or a related field
  • Minimum 2 years of experience of relevant experience with digital product or technology solutions
  • Strong analytical skills: ability to articulate data to audiences of varying levels of knowledge and recommend next steps
  • Excellent communication skills, attention to detail, and multi-tasking abilities
  • Experience working with enterprise CRM and Digital Commerce platforms

About Shure:

Shure's mission is to be the most trusted audio brand worldwide. We are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. Our talented teams strive for perfection and innovate every chance they get.

What We Offer:

  • Competitive rewards packages that address physical, mental, financial, and overall well-being
  • Generous paid time off programs
  • Employee discounts
  • Professional development opportunities
  • Work-life balance initiatives
  • Employee recognition programs
  • Commuter benefits
  • Employee assistance programs
  • Volunteering/community involvement opportunities


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