Restaurant Operations Manager

3 weeks ago


Elberton, Georgia, United States McDonald's Full time
General Manager Job Description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. The franchisee owns a license to use McDonald's logos and food products, but is a separate company and employer from McDonald's USA. If you are hired for this job, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant.

Key Responsibilities:

  • Oversee all aspects of restaurant operations, including hiring and training employees, developing employee relationships, and ensuring that standards are met for food quality, cleanliness, and guest satisfaction.
  • Train new employees and provide ongoing feedback to help them improve their skills.
  • Ensure that restaurant staff follows health codes and other regulations set by state or federal agencies.
  • Review employee performance regularly to ensure that they are meeting company standards.
  • Collaborate with other managers on operational issues such as scheduling shifts, hiring new employees, and planning work schedules.
  • Maintain safety standards by ensuring that employees are properly trained on all equipment, such as fryers, grills, and cash registers.
  • Manage profit/loss margins, including food costs, labor, and maintenance repairs.
  • Provide customers with great customer service by greeting them with a smile, asking how they are doing, and thanking them for their business.
  • Lead by example by demonstrating a commitment to the organization's mission and values by acting ethically and adhering to best practices in all situations.
  • Monitor employee performance and address any issues such as poor work performance or inappropriate behavior on the part of employees.

Compensation: Up to $55K per year with an additional $15K annual bonus potential.



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