Loyalty Program Manager
5 days ago
About the Role:
We are seeking a highly skilled Payment Operations Lead to join our team at RJM Technologies, Inc. The ideal candidate will have experience in card-not-present, recurring payment processing and be proficient in multiple processor relationships.
Responsibilities:
- Monitor and report on payments KPIs for a subscription, ecommerce company.
- Research third-party providers and industry trends to improve authorization rates, reduce fraud, and chargebacks, and reduce payments costs.
- Function as primary point of contact for all payments vendors, including acquirers and fraud/chargeback solution providers.
- Participate in the planning and development of new client implementations that pertain to payments.
Qualifications:
- Experience with card-not-present, recurring payment processing.
- Experience with payment industry research and multiple processor relationships.
- Excellent written and oral communication skills and works well with both internal and external stakeholders/clients.
- Able to learn new things quickly and implement them efficiently, within a tight timeframe.
What We Offer:
- Competitive salary range: $85,000 - $110,000 per year
- Opportunities for growth and development
- Dynamic work environment
- Unlimited PTO and closing every Friday at 2pm
- Paid week off between Christmas and New Year's
- Annual bonus program
- DEI Program and Wellness Program
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