Customer Service Representative

2 weeks ago


Whittier, California, United States Macy's Inc. Full time
Customer Experience Associate

At Macy's Inc., we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Experience Associate, you'll play a vital role in achieving this goal.

Key Responsibilities:
  • Provide personalized service to customers, ensuring their needs are met and exceeded.
  • Utilize product knowledge and digital resources to increase sales and enhance the customer experience.
  • Develop and maintain strong relationships with customers and colleagues to drive sales and customer satisfaction.
  • Assist customers in making informed purchasing decisions, focusing on size and fit in apparel areas.
  • Communicate customer feedback and insights to the Customer Experience Manager to inform business decisions.

As a Customer Experience Associate, you'll have the opportunity to work in a dynamic and fast-paced environment, collaborating with a talented team to deliver exceptional customer experiences. If you're passionate about providing outstanding service and driving sales, we encourage you to apply for this exciting role.



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