Customer Service Representative

3 weeks ago


Whittier, California, United States HEALING THERAPY SPA Full time

Job Title: Front Desk Representative

Job Summary:

We are seeking a highly motivated and customer-focused Front Desk Representative to join our team at Healing Therapy Spa. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing client appointments, and selling retail products and memberships.

Responsibilities:

  • Check-in and check-out clients efficiently and professionally
  • Schedule and manage client appointments
  • Sell retail products and memberships
  • Provide excellent customer service in person, over the phone, and via email
  • Build strong customer relationships and maintain client retention
  • Follow up with clients to ensure satisfaction and future bookings

Requirements:

  • Proven sales ability: Must be comfortable selling products and memberships
  • Exceptional communication and interpersonal skills
  • Results-driven and able to work under performance targets
  • Proficient in Microsoft Office and Google Suite
  • Willingness to learn social media content creation
  • Positive, collaborative attitude and team spirit

About Us:

Healing Therapy Spa is a growing company with a strong and loyal client base. We offer a collaborative work environment focused on teamwork and client satisfaction. If you're passionate about wellness and ready to grow with us, we encourage you to apply.

We offer a competitive hourly rate of $17 plus commissions on sales and memberships. Available shifts and compensation vary depending on experience.



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