Customer Service Representative
3 weeks ago
Job Title: Front Desk Representative
Job Summary:
We are seeking a highly motivated and customer-focused Front Desk Representative to join our team at Healing Therapy Spa. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing client appointments, and selling retail products and memberships.
Responsibilities:
- Check-in and check-out clients efficiently and professionally
- Schedule and manage client appointments
- Sell retail products and memberships
- Provide excellent customer service in person, over the phone, and via email
- Build strong customer relationships and maintain client retention
- Follow up with clients to ensure satisfaction and future bookings
Requirements:
- Proven sales ability: Must be comfortable selling products and memberships
- Exceptional communication and interpersonal skills
- Results-driven and able to work under performance targets
- Proficient in Microsoft Office and Google Suite
- Willingness to learn social media content creation
- Positive, collaborative attitude and team spirit
About Us:
Healing Therapy Spa is a growing company with a strong and loyal client base. We offer a collaborative work environment focused on teamwork and client satisfaction. If you're passionate about wellness and ready to grow with us, we encourage you to apply.
We offer a competitive hourly rate of $17 plus commissions on sales and memberships. Available shifts and compensation vary depending on experience.
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