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Enterprise Onboarding Specialist
2 months ago
We are seeking a highly skilled and experienced Strategic Partner Manager to join our team at Walmart. As a key member of our operations team, you will be responsible for driving and defining key segments of our seller onboarding strategy.
Key Responsibilities- Support strategic, external accounts and serve as a trusted advisor: Serve as their 'quarterback,' working across teams to successfully onboard them onto our platform, address pain points and solve issues.
- Oversee their Go-to-Market: Partner with Seller Success on annual and quarterly business planning and performance tracking for strategic channel partners. Continually drive and refine our go-to-market operation for the enterprise segment.
- Work cross-functionally: Collaborate with legal, product/engineering, and adjacent business teams (Walmart GoLocal, Walmart Marketplace) to deliver best-in-class channel partner and seller experiences. Build, maintain, and enhance effective internal and external partnerships through professional accepted and ethical outcomes.
- Have a data-driven mindset of continuous improvement working with internal teams to optimize our Enterprise onboarding processes, resulting in greater speed & accuracy, and ultimately a better experience for our Seller partners.
- Demonstrate a growth mindset, a high level of ownership, and the ability to navigate ambiguity.
- Bachelor's degree in Business Administration, Engineering, Operations, or related field and 2 years' experience in operations, project management, or related area OR 4 years' experience in operations, project management, or related area.
- Background in Customer Success, Account Management, Growth Operations, Support, Program Management, Business Operations, or a related field.
- Client-facing experience.
- Familiar with CRM tools.
We offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
Additional CompensationAdditional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.
