Bakery Operations Manager

4 weeks ago

Salt Lake, Utah, United States Harmons Grocery Full time
Bakery Manager Job Description

Job Summary:

The Bakery Manager is responsible for ensuring the bakery department maintains quality standards and profitability. This role involves training and mentoring bakery associates, determining production and inventory levels, and ensuring the quality and freshness of all products and services provided by the bakery.

Key Responsibilities:

  • Follow established departmental and store policies and procedures
  • Ensure the quality and freshness of all products and services provided by the bakery
  • Responsible for maintaining the appropriate product assortment and inventory levels for the bakery
  • Confirm pricing accuracy and signage for all products, paying particular attention to ad items
  • Ensure the bakery is cleaned and sanitized daily and meets the company standards for appearance
  • Deliver excellent customer service to all customers
  • Ordering product and creating production sheets to meet the needs of the bakery based on past and projected sales
  • Complete assigned tasks efficiently and in a timely manner
  • Set a professional and positive example to others
  • Communicate openly and frequently with Store Director and Bakery Sales Director
  • Ensure company standards for safety, sanitation, and productivity are maintained
  • Write the bakery schedule to ensure coverage and meet labor goals
  • Teach, mentor, and educate associates to help them be successful members of the team
  • Provide honest, direct, and constant feedback to associates regarding their performance and areas of improvement; assess associate performance and influence promotion, discipline, etc.
  • Promptly address and resolve associates' concerns and/or grievances
  • Quarterly inventory of all bakery products

Requirements:

  • A high school diploma or GED and some college education are preferred; five years of bakery experience preferred
  • Current Food Handlers Permit
  • Must enjoy working with and handling bakery products
  • Should have a passion for pastries and other bakery items and enjoy eating them
  • Ability to interpret policies and procedures
  • Excellent organization and planning skills
  • Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with and manage diverse groups of people
  • Ability to professionally and appropriately handle conflict
  • Must possess the ability to accept constructive review and be accountable for one's own success as well as the success of your team
  • Required to make logical, significant decisions using general, recognized analytical skills and techniques
  • Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons mission and commitment to working collaboratively
  • Continually strives to be product-minded, customer-minded, personnel-minded, detailed, forward-focused, and consistent
  • Ability to work weekends, evenings, and holidays

Work Environment:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to hot, cold, slippery, dusty (due to flour), and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, climbing, walking, and bending throughout the entire work day and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.

Equal Opportunity Employer:

We are proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Diversity makes us better.

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