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Student Assistant, Site Operations Specialist
1 month ago
We are a leading institution in education, dedicated to providing exceptional learning experiences for our students. Our campus is vibrant and diverse, with a strong focus on community engagement and academic excellence.
Job SummaryThis part-time position plays a crucial role in supporting the daily operations of our student services, classrooms, and staffing needs. As a Student Assistant, you will serve as the first point of contact for customer service inquiries at the front desk, on the phone, and in the classrooms.
Key Responsibilities- Work closely with site staff to ensure effective and efficient site operations.
- Collaborate with Enrollment, Academics, the Business Office, Facilities, and other departments to resolve student or site issues promptly and professionally.
- Coordinate needs for local events and work with the IT department to gain basic knowledge to help with students' computer or network issues.
- Provide front desk coverage and customer service to students, instructors, and property management with other support staff.
- Coordinate classroom availability and scheduling, ensuring buildings and classrooms are open on time and equipment is operational and available.
- Assist with exam proctoring if needed.
- Perform administrative tasks, including word processing, spreadsheet or database creation and maintenance, filing, supplies ordering, mailing, in-house distribution, composing reports and correspondence, etc.
- Enrollment in a City University degree program is required.
- Minimum of one year of office admin or customer service experience.
- Must demonstrate a high level of customer service, attention to detail, and organizational and problem-solving ability.
- Ability to perform job duties with minimal supervision, effectively prioritize work, multi-task, and adjust to changing workloads and deadlines.
- Ability to read, analyze, and interpret documents, such as safety rules, operating instructions, and procedure manuals. Ability to write routine correspondence. Ability to communicate effectively with diverse student, staff, and faculty populations.
- Proficiency with MS Office products.
The employee is frequently required to stand, stoop or bend, talk, reach, use repetitive motion of hands/wrists, sit, grasp or handle, hear, feel, and walk. The employee will regularly use cleaning products such as disinfectant, whiteboard cleaner, etc. The employee is occasionally required to use repetitive motion of the feet and kneel. The employee must frequently lift, carry, push, or pull up to 50 pounds. Work is generally performed indoors in a typical office/front desk setting.
CompensationThis is a part-time (19.5 hours per week) student position, paying a minimum wage of $18.69/hour. We offer a competitive compensation package, including opportunities for professional growth and development.
