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IT Infrastructure Manager
1 month ago
The Virginia Living Museum seeks a highly skilled IT Infrastructure Manager to oversee the planning, operation, security, and day-to-day management of its IT infrastructure. This key role will design, deploy, and maintain technologies in support of the museum's strategic initiatives, growth, and mission to connect people to nature.
Key Responsibilities- Takes part in all phases of the infrastructure system lifecycle, including requirements gathering, hardware design, software deployment, and configuration.
- Configures and deploys hardware, including servers, storage, networking, and end-point devices, to support ongoing projects and initiatives.
- Deploys and configures operating systems, services, and applications on existing infrastructure in support of the agency's line of business applications.
- Builds out, tests, and deploys virtualization solutions.
- Implements software and firmware updates in accordance with manufacturer guidelines.
- Establishes and maintains cyber security, including access control, least privilege principles, central authentication mechanisms, and vendor recommendations.
- Acts as a cyber security practitioner at all times.
- Monitors internal system operations, troubleshoots, and repairs accordingly.
- Leads Incident Response activities, including identification, stabilization, resolution, documentation, and closure.
- Performs after-hours on-call duties as per established policies.
- Implements, tests, and provides ongoing support for backup solutions using 'backup to disk' and 'backup to cloud' methodologies.
- Configures endpoint antivirus protection, intrusion detection systems, host firewalls, integrates with security systems, and establishes log collection.
- Develops and maintains System Design Documentation, Tailored Procedure Documents, and other supporting documentation.
- Monitors various system logs for problems or unusual behavior.
- Follows principles of Project Management, Change Management, and Configuration Management.
- Manages records, complies with Museum Policies and Procedures.
- Bachelor's Degree in Computer/Information Systems or related field.
- SANS Certifications.
- Superb critical thinking skills, quickly identifying problems and implementing solutions with minimal downtime.
- Ability to multitask and perform a multitude of administrative and engineering tasks at one time unsupervised.
- Provide mentorship to others and perform knowledge transfer as required.
- Maintain awareness of advances in information technology and developments in cyber security realms.
- Ability to communicate effectively both orally and in writing to many levels of staff.
Regular, continual operation of keyboard devices. Lifting and transferring of computer equipment as needed. Exerting up to 40 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
