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Visual Merchandising Manager

2 months ago

Dania Beach Florida, United States Urban Outfitters Full time

Job Summary:

The Visual Merchandising Manager plays a critical role in supporting the operations of the store, with a focus on merchandising and display to create an engaging and dynamic visual experience for customers.

Key Responsibilities:

  • Brand Experience:
    • Act as a brand representative, reflecting the company's values and partnering with the Display Artist and Department Managers to create an engaging visual experience that appeals to the Urban Outfitters customer.
    • Deliver exceptional customer experiences that are engaging and personalized, yet efficient.
    • Take a forward-thinking approach to the customer experience, in-store creative marketing, merchandising, activations, and supporting store teams to drive sales and create a compelling store environment.
  • Leadership + Team Management:
    • Support the recruiting, hiring, mentoring, and training of department and display candidates to drive bench and succession planning; maintain responsibility and ownership of own development and professional growth.
    • Set clear objectives and expectations by coaching team members on store processes, business analysis, merchandise placement and standards, visual display.
    • Inspire team through shared fate, creativity, and empowerment; tailor motivation to the individual and leverage the strengths of the team.
  • Visual + Business Operations:
    • Manage visual direction of display and merchandising process from planning through execution to meet company expectations, budgets, and timeline.
    • Assess store business using company reporting tools to identify department and global opportunities for the store; take smart visual risks with measurable results to maximize sales and impact customer experience.
    • Drive an effective shipment and omni process to prioritize getting product to the customer; take a forward-thinking approach to make a strategic plan for execution and recovery of sell through and markdowns.
    • Take an active role in daily operating processes through payroll management and adapting the zone and visual support to the needs of the business.
    • Adhere to store's safety standards, inventory accuracy, reduction of product loss, and uphold all company policy and procedures to support the profitability of the store.
  • Communication + Relationships:
    • Facilitate the sharing of product knowledge, current trends, visual priorities, and brand messaging through daily meetings with the team and customer.
    • Check in with Store Manager, Assistant Manager, and Display Artist to maintain communication and teamwork on completing store objectives; encourage and demonstrate adaptability to affect change and successfully execute a shared vision.
    • Stay current and respond to interoffice communication while ensuring important Company information reaches all levels of the team; provide global product and visual feedback to Store Manager and District Manager.

Requirements:

  • Possession of a passion for the Urban Outfitters brand.
  • 3+ years of store visual merchandising and leadership experience.
  • Strong merchant skills and a history of delivering financial results.
  • Experience with floor planning.
  • Proven record of developing great talent.
  • Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays.