Parts Sales Associate

1 day ago


Rockville, Maryland, United States Herson's Honda Kia Full time
Job Summary

We are seeking a highly motivated and customer-focused Parts Sales Associate to join our team at Herson's Honda Kia. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience when selecting parts for their vehicles.

Responsibilities
  • Customer Service: Assist customers in selecting the required parts in a friendly, professional, and efficient manner.
  • Part Information: Inform customers of part requirements and specials, ensuring they have all the necessary information to make an informed decision.
  • Order Fulfillment: Pull and fill orders from stock, notify customers of out-of-stock parts, and locate out-of-stock parts from outside sources when necessary.
  • Inventory Management: Maintain accurate inventory levels, follow up on back-ordered parts, and replenish assigned inventory daily.
  • Financial Transactions: Receive payment from retail customers, obtain credit authorization, and ensure that all charge sales are signed by the customer and a copy of the invoice is provided.
Requirements
  • Experience: Parts experience is preferred, but not required.
  • Communication Skills: Excellent oral and written communication skills are essential for this role.
  • Customer Service Skills: Strong customer service skills are necessary to provide a positive experience for our customers.
  • Teamwork: Ability to work effectively as part of a team and maintain a professional image and demeanor.
  • Computer Skills: Strong computer and phone skills are required for this role.
Benefits
  • Healthcare Plan: Comprehensive healthcare plan for eligible employees.
  • Dental Plan: Dental plan for eligible employees.
  • 401(k) Plan: Company-matched 401(k) plan for eligible employees.
  • Health Savings Plan: Health savings plan for eligible employees.
  • Growth Opportunities: Opportunities for career growth and development within the company.
  • Career and Factory Training: Comprehensive training programs for eligible employees.


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