Guest Experience Coordinator

5 days ago


Utica, Michigan, United States Dave & Buster Full time
Join Our Team:

Dave & Buster's is seeking a talented and enthusiastic Guest Experience Coordinator to join our team As a key member of our staff, you will be responsible for delivering exceptional guest service, managing wait times, and providing recommendations on food, drinks, and games. If you are passionate about creating memorable experiences for our guests, we want to hear from you

About the Role:
This role requires strong communication skills, flexibility, and the ability to multitask in a fast-paced environment. You will work closely with our management team to ensure that every guest has an exceptional experience from start to finish. If you are a people person who loves working with others, this could be the perfect opportunity for you

Responsibilities:
  • Deliver exceptional guest service by greeting, smiling, and engaging with guests throughout their visit.
  • Manage wait times and communicate information to guests, team members, and managers as needed.
  • Assist guests with all requests, answer questions, and make recommendations on food, drinks, and games.
  • Provide game assistance by notifying support technicians or management when necessary.
  • Stock, display, and secure merchandise in storage areas, and reconcile tickets and merchandise inventory.
  • Maintain a clean and organized workspace, including restocking supplies and discussing problem areas with management.
Benefits:
  • A competitive hourly rate of $16.33 - $19.58, based on location and experience.
  • A comprehensive benefits package, including medical, dental, vision, and 401(k) matching.
  • Opportunities for advancement and professional growth within our company.


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