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Network Infrastructure Specialist

2 months ago

South Boston, Virginia, United States BrightSpeed Full time
Network Technician Job Description

Brightspeed is seeking an experienced Network Technician to join our team. As a Network Technician, you will be responsible for maintaining and supporting our fiber optic network infrastructure, including switching equipment, backup generators, and special circuits.

Key Responsibilities:

  • Support and maintain all switching equipment in Central Offices and in the field
  • Keep all backup generators in optimum condition
  • Install, support, and maintain special circuits and work within the TIRKS system
  • Monitor and support all switch alarm activity
  • Install, support, and maintain fiber and copper networks
  • Support and maintain transport networks and central office power

Requirements:

  • Familiarity with both inside and outside plant cabling practices
  • 3 to 5 years experience as a switch technician
  • Self-motivated and able to drive issues to resolution
  • Ability to promote and sell Brightspeed services
  • Knowledge of safety rules and regulations
  • Ability to work well with both customers and fellow peers
  • Ability to work outside in all weather conditions
  • Ability to work all shifts as assigned, including nights, weekends, and holidays

Why Brightspeed?

We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and life insurance, an employee assistance program, a 401K plan with company match, and a host of voluntary benefits. Diversity, equity and inclusion are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.