Dental Support Specialist

4 days ago


Pompano Beach, Florida, United States Heartland Dental Full time
Company Overview:

Pompano Beach Family Dental, part of the Heartland Dental network, is a dynamic dental practice dedicated to delivering exceptional care to its patients. With over 20 years of industry-leading experience, Heartland Dental supports more than 2300 doctors in 38 states and over 1400 offices.


Estimated Salary: $40,000 - $60,000 per year.

Job Description:

We are seeking a highly skilled Business Assistant to join our team at Pompano Beach Family Dental. The ideal candidate will have excellent communication and organizational skills, with experience working in a fast-paced and customer-centric environment.


Required Skills and Qualifications:
  • Experience working in a dental or medical setting
  • Excellent communication and organizational skills
  • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Benefits:
  • Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front loaded education and training, providing you the opportunity to develop to your full potential
  • Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
  • Access to on-demand Daily Pay

Responsibilities:
  1. Greet and welcome patients as they enter the office to create a great first impression of our team
  2. Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
  3. Utilize Dentrix for patient scheduling and records
  4. Schedule and confirm appointments for multiple providers in the office
  5. File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
  6. Post insurance and patient payments and process accounts receivables
  7. Review treatment plan fees and payment options with patients
  8. Partner with the providers and team to implement Heartland Dental systems to optimize office potential


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