Dental Support Specialist
4 days ago
Pompano Beach Family Dental, part of the Heartland Dental network, is a dynamic dental practice dedicated to delivering exceptional care to its patients. With over 20 years of industry-leading experience, Heartland Dental supports more than 2300 doctors in 38 states and over 1400 offices.
Estimated Salary: $40,000 - $60,000 per year.
Job Description:
We are seeking a highly skilled Business Assistant to join our team at Pompano Beach Family Dental. The ideal candidate will have excellent communication and organizational skills, with experience working in a fast-paced and customer-centric environment.
Required Skills and Qualifications:
- Experience working in a dental or medical setting
- Excellent communication and organizational skills
- The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Benefits:
- Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
- Front loaded education and training, providing you the opportunity to develop to your full potential
- Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
- Access to on-demand Daily Pay
Responsibilities:
- Greet and welcome patients as they enter the office to create a great first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with the providers and team to implement Heartland Dental systems to optimize office potential
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