Client Support Specialist
4 weeks ago
Customer Service Representative
Contribute to the objectives of First Federal Bank by delivering outstanding customer support, managing daily transactions, and uncovering additional sales opportunities. Employ a Trusted Advisor approach to foster strong relationships with clients.
- Efficiently handle customer transactions while ensuring top-notch service.
- Possess a comprehensive understanding of banking products and services.
- Maintain an accurate cash drawer and follow established protocols.
- Assist in resolving customer concerns and identify potential sales leads.
- Respond to customer inquiries while adhering to industry regulations.
- Coordinate service requests and perform other assigned responsibilities.
Qualifications:
- High school diploma or equivalent.
- Prior experience in cash handling or customer service is advantageous.
- Strong interpersonal and communication skills.
- Detail-oriented with effective problem-solving capabilities.
- Proficient in operating computer systems and office equipment.
Work Environment: Professional office atmosphere.
Physical Requirements: Ability to stand or sit for extended periods, lift up to 25 pounds, and travel as needed.
First Federal Bank is an Equal Opportunity employer.
This overview outlines the Customer Service Representative role at First Federal Bank. Become a part of our dedicated team today.
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