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Customer Engagement Associate

2 months ago


Melbourne, Florida, United States Stark Exterminators Full time

Sales Development Representative

Stark Exterminators is on the lookout for a full-time Sales Development Representative to enhance our offerings by reaching out to existing and previous clients via phone. Key responsibilities encompass providing administrative assistance, managing incoming calls, coordinating service schedules, and overseeing payment information. This position demands outstanding customer service skills and the ability to meet daily call targets. Compensation includes an hourly wage along with commission opportunities.

Benefits for our sales representatives include:

  • generous paid time off,
  • 401(k) plan with company matching, Roth IRA,
  • comprehensive medical, dental, and vision coverage,
  • high deductible Health Savings Account (HSA),
  • telehealth services,
  • disability, cancer, and accident insurance,
  • health and wellness programs,
  • company-funded and optional life insurance.

ABOUT OUR FAMILY OF BRANDS

As part of the Arrow Exterminators family, Stark Exterminators has proudly operated as a family-owned business since 1964. With a presence in 12 states, we are dedicated to delivering tailored services to our communities. Arrow Exterminators is recognized as the sixth largest pest and termite control company in the United States. We cultivate a family-oriented work environment and prioritize customer satisfaction.

A DAY IN THE LIFE AS A SALES DEVELOPMENT REPRESENTATIVE

In the role of Sales Development Representative, you will leverage your expertise to persuade customers to enroll in beneficial services. You will work in tandem with the Outside Sales team to generate leads and set appointments through phone interactions. Comprehensive support and training will be provided by regional managers. Proficient data entry skills are essential for documenting customer interactions and call activities in our system. Additionally, you will assist the administrative team by managing incoming calls for scheduling and resolving inquiries.

Minimum Qualifications:

  • Prior experience in customer service is preferred
  • Exceptional telephone communication skills
  • Basic computer proficiency
  • High school diploma or equivalent
  • Ability to commit to a 40-hour workweek

ARE YOU READY TO JOIN OUR TEAM?

If you are interested in this opportunity, we encourage you to complete our straightforward application process. We look forward to the possibility of working together.

We are an Equal Opportunity Employer

Stark Exterminators, a PestVets Company, is committed to supporting Veterans and active-duty members of the U.S. Military.

Stark Exterminators maintains a Drug-Free Workplace and conducts pre-employment drug screenings and background checks on all employees.

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