Leasing and Marketing Professional
5 days ago
Campus Apartments is seeking a highly motivated and enthusiastic Leasing & Marketing Consultant to join our team. As a key member of our leasing and marketing team, you will be responsible for assisting with the day-to-day operations of our properties to ensure customer satisfaction, fiscal stability, and good physical condition.
Key Responsibilities- Assist with leasing efforts to ensure full lease-up and maintenance of high occupancy levels, including mailing renewal offers, logging responses, and managing property availability.
- Ensure an accurate record of availability that is compatible with the lease renewal report.
- Approve, enter, and present all rental applications to the General Manager for execution.
- Manage property licenses and the renewal process by liaising with legal counsel and the City.
- Assist with the check-out process to ensure compliance with final account statement requirements, including accepting keys for departing residents and performing inspections of vacated units.
- Ensure that leases and resident check-ins are accurate and efficient.
- Investigate and respond to concerns/complaints from residents in a timely manner, ensuring accuracy and fostering good public relations.
- Assist in the preparation of weekly reports related to the property's performance as required.
- Assist in the development and implementation of advertising/marketing programs to position the property in the marketplace.
- Assist in the development and implementation of resident retention programs.
- Maintain courteous communication with residents, applicants, employees, and vendors.
- Perform general administrative duties such as filing and typing.
- Bachelor's degree or equivalent combination of education and experience.
- First Aid/CPR certification or willingness to obtain.
- Valid driver's license and current automobile insurance (preferred).
- Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system, and vacuum.
- Computer skills and math ability.
- Accurate typing and record keeping.
- Proficient in Microsoft Word, Excel, and Outlook.
- Knowledge of Entrata (preferred).
- Accurate in numerical analysis and transfer of related data.
- Accurate in preparation of documents to ensure grammatical and legal correctness.
- Knowledge of and adherence to all federal, state, and local laws.
- Ability to follow through with all necessary paperwork and ensure all deadlines are met.
- Demonstrate a positive, professional, and enthusiastic attitude at all times.
- Excellent customer service skills.
- Ability to communicate effectively and professionally while operating in a fast-paced environment.
- Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations.
- Ability to think rationally beyond a specific set of instructions.
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