Service Desk Technician
3 weeks ago
Syntelligent Analytic Solutions, LLC is seeking a highly skilled Service Desk Technician to join our team. As a Service Desk Technician, you will be the primary point of contact for customers, providing technical support and assistance with hardware, systems, sub-systems, and applications.
Responsibilities:- Provide technical support and assistance to customers via telephone, email, or live chat.
- Troubleshoot network connectivity issues and resolve problems with remote employees on a corporate network.
- Develop and sustain a productive customer relationship, making the customer and their needs a primary focus.
- Offer alternative solutions where appropriate with the objective of retaining customers' and clients' business.
- Escalate complex problems to the Remote Support Engineering staff or Field Engineering when appropriate.
- High School Diploma or equivalent required.
- Security Requirement - Must be US Citizen and possess a US Government Secret security clearance or have the ability to obtain a US Government Secret security clearance, prior to hire.
- Must possess current CompTIA A+ CE, Network+ CE or Security+ CE certification.
- Strong knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users.
- Understanding of Active Directory to unlock and reset passwords.
- Proficient with troubleshooting all Windows Operating systems.
- Ability to troubleshoot and resolve email issues, specifically MS Outlook.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer's issues.
- Must be willing to work all shifts. The operations we support are 24/7/365.
- Physical Requirements: Must be able to sit/stand at a desk for long-periods and must be able to lift 20 pounds occasionally.
- Mental Requirements: Must be able to multitask and rapidly change priorities with limited notice.
Active Secret Clearance and current CompTIA A+CE, Network+CE or Security+CE certification (must have one).
Due to estimated time of 120 days to obtain a Secret clearance; candidates who do not presently have an active Secret will be considered for future opportunities.
-
Service Desk Technician
4 weeks ago
Augusta, Maine, United States Syntelligent Analytic Solutions Full timeJob Title: Service Desk TechnicianSyntelligent Analytic Solutions, LLC is seeking a highly skilled Service Desk Technician to join our team. As a Service Desk Technician, you will be the primary point of contact for customers, providing technical support and assistance with hardware, systems, sub-systems, and applications.Responsibilities:Provide technical...
-
Service Desk Technician
1 week ago
Augusta, Maine, United States Syntelligent Full timeJob Title: Service Desk TechnicianAt Syntelligent Analytic Solutions, LLC, we are seeking a highly skilled Service Desk Technician to join our team. As a Service Desk Technician, you will be the primary point of contact for customers, providing technical support and assistance with hardware, systems, and applications.Key Responsibilities:Provide technical...
-
Service Desk Support Specialist
3 weeks ago
Augusta, Maine, United States Syntelligent Analytic Solutions Full timeJob Title: Service Desk TechnicianSyntelligent Analytic Solutions, LLC is seeking a highly skilled Service Desk Technician to join our team. As a Service Desk Technician, you will be the primary point of contact for customers, providing technical support and assistance via telephone, email, or live chat.Responsibilities:Provide technical support and...
-
Service Desk Support Specialist
1 month ago
Augusta, Maine, United States Syntelligent Analytic Solutions Full timeJob Title: Service Desk TechnicianSyntelligent Analytic Solutions, LLC is seeking a highly skilled Service Desk Technician to join our team. As a Service Desk Technician, you will be the primary point of contact for customers, providing technical support and assistance via telephone, email, or live chat.Responsibilities:Provide technical support and...
-
Service Desk Support Specialist
1 month ago
Augusta, Maine, United States Syntelligent Analytic Solutions Full timeJob Title: Service Desk TechnicianSyntelligent Analytic Solutions, LLC is seeking a highly skilled Service Desk Technician to join our team. As a Service Desk Technician, you will be the primary point of contact for customers, providing technical support and assistance via telephone, email, or live chat.Responsibilities:Provide technical support and...
-
Service Desk Support Specialist
2 weeks ago
Augusta, Maine, United States Syntelligent Analytic Solutions Full timeJob Title: Service Desk TechnicianSyntelligent Analytic Solutions, LLC is seeking a highly skilled Service Desk Technician to join our team in Augusta, GA. As a Service Desk Technician, you will be the initial point of contact for customers, providing technical support for hardware, systems, sub-systems, and applications.Key Responsibilities:Provide...
-
Service Desk Support Specialist
1 month ago
Augusta, Maine, United States Syntelligent Analytic Solutions Full timeJob Title: Service Desk TechnicianSyntelligent Analytic Solutions, LLC is seeking a highly skilled Service Desk Technician to join our team in Augusta, GA. As a Service Desk Technician, you will be the initial point of contact for customers, providing technical support for hardware, systems, sub-systems, and applications.Key Responsibilities:Provide...
-
Service Desk Support Specialist
1 month ago
Augusta, Maine, United States Syntelligent Full timeJob Title: Service Desk TechnicianSyntelligentAnalytic Solutions, LLC is seeking a highly skilled Service Desk Technician to join our team in Augusta, GA area.Job Summary:We are looking for a technical support professional with an ACTIVE SECRET CLEARANCE and current CompTIA A+ CE, Network+ CE or Security+ CE certification to provide exceptional customer...
-
Service Desk Technician
4 weeks ago
Augusta, Maine, United States Logicalis Full timeJob SummaryThis role is responsible for providing technical support to corporate clients via phone, email, and chat. The ideal candidate will have experience in troubleshooting PC hardware and software applications, as well as proficiency in English and Dutch.Key ResponsibilitiesProvide technical support via phone, email, and chat to employees of corporate...
-
Service Technician
3 weeks ago
Augusta, Maine, United States Hobart Service Full timeJob OverviewHobart Service is seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for providing top-notch service and maintenance to commercial food equipment, ensuring our customers receive the best possible solutions.Key ResponsibilitiesDiagnose and repair electrical and mechanical issues with commercial...
-
Service Technician
4 weeks ago
Augusta, Maine, United States Hobart Service Full timeJob OverviewHobart Service is seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for providing top-notch service solutions to our customers.Key ResponsibilitiesDiagnose and repair commercial food equipment, including cooking, food preparation, ware washers, weigh wrap, baking, and refrigeration units.Work...
-
Service Desk Support Specialist
2 weeks ago
Augusta, Maine, United States Syntelligent Analytic Solutions Full timeSyntelligent Analytic Solutions is seeking a skilled Service Desk Technician to join our team in the Augusta, GA area. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers via phone, email, or live chat. Your duties will include troubleshooting network connectivity issues, remote support,...
-
Service Desk Support Specialist
4 days ago
Augusta, Maine, United States Syntelligent Analytic Solutions Full timeSyntelligent Analytic Solutions, LLC, provides uniquely qualified personnel with the expertise and tools needed to fulfill our customers' management and technical requirements in the intelligence, defense, homeland security, and commercial market space.Our customers and Syntelligent's success are built upon the core values of People First, Integrity &...
-
Front Desk Supervisor
1 week ago
Augusta, Maine, United States Springhill Suites Augusta Full timeJob Title: Front Desk Supervisor - Customer Service LeaderJob Summary: We are seeking a skilled Front Desk Supervisor to lead our customer service team at SpringHill Suites Augusta. As a key member of our operations team, you will be responsible for supervising staff, interacting with guests, resolving issues, and ensuring our high standards for customer...
-
Front Desk Supervisor
4 weeks ago
Augusta, Maine, United States Springhill Suites Augusta Full timeJob Title: Front Desk SupervisorWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Springhill Suites Augusta. As a key member of our operations team, you will be responsible for providing exceptional customer service, supervising staff, and ensuring the smooth operation of our front desk.Key Responsibilities:Supervise...
-
Front Desk Manager
2 weeks ago
Augusta, Maine, United States Springhill Suites Augusta Full timeJob Title: Front Desk SupervisorWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Springhill Suites Augusta. As a key member of our front desk team, you will be responsible for providing exceptional customer service, supervising staff, and ensuring the smooth operation of our hotel.Key Responsibilities:Supervise and...
-
Front Desk Supervisor
3 weeks ago
Augusta, Maine, United States Springhill Suites Augusta Full timeJob Title: Front Desk SupervisorWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Springhill Suites Augusta. As a key member of our operations team, you will be responsible for providing exceptional customer service, supervising staff, and ensuring the smooth operation of our front desk.Key Responsibilities:Supervise...
-
Front Desk Manager
1 month ago
Augusta, Maine, United States Springhill Suites Augusta Full timeFront Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Springhill Suites Augusta. As a key member of our customer service team, you will be responsible for providing exceptional service to our guests, supervising staff, and driving our hotel's success.Key Responsibilities:Supervise and...
-
Front Desk Representative
2 weeks ago
Augusta, Maine, United States Aimbridge Hospitality Full timeFront Desk Agent Job DescriptionAt Aimbridge Hospitality, we are seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience.Key Responsibilities:Register guests and process check-in/check-out proceduresProvide...
-
Front Desk Team Lead
3 weeks ago
Augusta, Maine, United States Springhill Suites Augusta Full timeFront Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Springhill Suites Augusta. As a key member of our operations team, you will be responsible for providing exceptional customer service, supervising staff, and ensuring the smooth operation of our front desk.Key...