Automotive Solutions Specialist

2 months ago


Greensburg, Pennsylvania, United States Hyundai Full time

Job Summary

As a Service Consultant at Hyundai, you will play a critical role in delivering exceptional customer experiences by ensuring seamless communication between customers and technicians. Your primary responsibility will be to identify vehicle performance issues and service requests, verify warranty and service contract coverage, and develop estimates for necessary repairs.

Key Responsibilities

  • Initiate automotive services and repairs by assessing vehicle performance problems and service requests
  • Verify warranty and service contract coverage to ensure accurate estimates
  • Develop estimates and write repair orders to facilitate efficient service delivery
  • Maintain accurate customer records to ensure seamless communication
  • Serve as a liaison between customers and technicians to ensure mutual understanding of service needs

Requirements

  • High School diploma or equivalent required
  • 1-3 years of experience in a customer-facing role or automotive industry

About Hyundai

Hyundai is a leading automotive manufacturer committed to delivering exceptional customer experiences through innovative products and services. As a Service Consultant, you will be part of a dynamic team dedicated to exceeding customer expectations and driving business growth.


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