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Field Service Technician

2 months ago

Asheboro, North Carolina, United States Tri - Lift Industries Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Field Service Technician to join our team at Tri-Lift Industries Inc. As a key member of our service team, you will be responsible for providing exceptional customer service, diagnosing and repairing equipment issues, and maintaining a high level of professionalism in all interactions.

Key Responsibilities
  • Provide superior customer service and promote a positive company image
  • Analyze and diagnose equipment problems and recommend repair actions
  • Perform scheduled equipment maintenance and repairs
  • Document service calls and repairs accurately and efficiently
  • Maintain company equipment and service vans in a clean and safe condition
  • Secure and maintain service and parts inventory
  • Provide well-maintained personal tools and equipment
  • Perform additional duties as assigned by management
Requirements
  • High school diploma or equivalent with three or more years of mechanical, electrical, and hydraulic experience in the forklift or equipment repair industry
  • Knowledge of electrical and industrial battery charger repair is a plus
  • Effective communication and interpersonal skills
  • Ability to understand service and training manuals and schematics
  • Safe operation of power tools, lifts, hoists, hydraulic jacks, and overhead cranes
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Has the ability to perform strenuous and heavy work, can exert force up to 100 pounds on occasion and frequently handle loads to 50 pounds.

Must have the physical stamina to perform continuously with full body motion for climbing, reaching, pulling, walking, and lifting, etc.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Benefits
  • Competitive compensation and paid time off
  • Extensive hands-on training and advancement opportunities
  • Company uniforms and equipment
  • Company vehicle and gas card
  • Tablet and laptop
  • 401(k) plan with 4% company match
  • Medical, dental, and vision insurance
  • Company-paid short and long-term disability
  • Company-paid life insurance with additional purchase options