Enterprise Mobility Customer Advocate
4 weeks ago
As a Customer Advocate with Enterprise Holdings, you will have the chance to make a positive impact on people's lives while enjoying a rewarding career with a dynamic company. Our team members enjoy competitive salaries, comprehensive benefits, and opportunities for growth and development.
**About Us:** Enterprise Holdings is a leading provider of mobility solutions in North America, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. Our company has been recognized as one of the top places to work, reflecting our commitment to excellence and employee satisfaction.
**Job Summary:** This full-time position offers a unique blend of customer-facing and operational responsibilities, providing opportunities for personal and professional growth. You will work closely with our team to deliver exceptional customer experiences, resolve issues efficiently, and contribute to the success of our business.
**Key Responsibilities:**
* Interact with customers in a friendly, courteous, and professional manner, addressing their queries and resolving issues promptly.
* Utilize approved sales and service techniques to determine customer needs, offering tailored solutions and increasing sales revenue.
* Collaborate with colleagues to achieve sales targets, improve customer satisfaction ratings, and maintain a high level of customer service quality.
* Stay up-to-date with company policies, procedures, and product offerings to provide accurate information and support to customers.
* Maintain accurate records and reports, adhering to company standards and protocols.
**Benefits:**
* Competitive salary starting at $39,680 per year.
* Opportunities for career advancement and growth within the company.
* Comprehensive training and development programs to enhance your skills and expertise.
* A supportive and collaborative team environment.
**Requirements:**
* High school diploma or equivalent required.
* Minimum 2 years of customer service experience in retail, hospitality, or related fields.
* Excellent communication and interpersonal skills.
* Ability to work flexible hours, including mornings, afternoons, and weekends.
* Authorization to work in the United States without sponsorship requirements.
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