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Customer Engagement Specialist
2 months ago
The YMCA of Greater Richmond is in search of part-time, friendly Customer Engagement Specialists who thrive in a dynamic setting to deliver exceptional service to both members and potential members. This part-time role offers a starting wage of $12.00 per hour.
Key Responsibilities of a Customer Engagement Specialist
Primary duties encompass responding to phone inquiries, welcoming members, managing membership applications, and facilitating program enrollments. We seek individuals with flexible availability who can accommodate early shifts.
Qualifications for a Customer Engagement Specialist
Candidates should possess outstanding customer service abilities, proficient computer skills, and the capacity to handle multiple tasks in a busy environment. A high school diploma or GED is required, along with being at least 18 years of age.
About Us:
The YMCA of Greater Richmond is dedicated to fostering a workplace that reflects a variety of socio-economic, racial, ethnic, religious, and national backgrounds. We are committed to developing the potential of all staff and promoting ongoing professional growth. We believe that a diverse and inclusive workforce is vital to achieving our mission of accessibility for all. The Y is a purpose-driven organization focused on enhancing community well-being. Our core values of caring, honesty, respect, and responsibility guide our efforts.
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