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Customer Service Representative
2 months ago
**Job Summary**
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at GetGo Café + Market. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our guests.
**Responsibilities**
- Maintain a safe and clean store environment, prioritizing the well-being of customers, team members, and products.
- Process customer transactions efficiently and accurately, adhering to company policies and procedures.
- Finalize sales and collect payments, ensuring a smooth and pleasant checkout experience.
- Assist with restocking shelves, maintaining inventory levels, and reporting out-of-stock items to management.
- Provide assistance to customers at the pumps, preventing drive-offs and ensuring safe use of gasoline containers.
- Maintain the cleanliness of equipment, counter areas, floors, restrooms, and exterior pump areas, adhering to safety and sanitation regulations.
- Know and follow all state and local laws regarding cigarette sales, as well as company policies on coupon handling and lottery ticket sales.
- Assist other team members in maintaining store security and contribute to a positive and inclusive store environment.
**About Us**
GetGo Café + Market is a dynamic and growing convenience store chain, redefining the traditional convenience store experience with a focus on food, fuel, and customer satisfaction. We offer competitive pay, dynamic career paths, and solid training opportunities for our team members.