Customer Service Representative
5 days ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Store Team Member at GetGo Caf + Market. As a key player in our store operations, you will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and supporting our kitchen and store teams.
Key Responsibilities
- Customer Service
- Provide prompt and courteous service to customers, answering questions and resolving issues in a professional and friendly manner.
- Ring up customer orders accurately and efficiently, handling cash and credit transactions with precision.
- Alertly watch customers at pumps to prevent drive-offs and ensure safe use of gasoline containers.
- Store Maintenance
- Maintain a clean and organized store environment, including the counter area, floor, restrooms, and exterior pump area.
- Block and straighten shelves as needed, and assist with light stocking duties.
- Replace misplaced items to their proper location, ensuring a seamless shopping experience for customers.
- Team Collaboration
- Assist other store Team Members in maintaining security and supporting kitchen operations.
- Communicate effectively with colleagues to ensure a smooth and efficient store operation.
Requirements
- High school diploma or equivalent required.
- 0-6 months of experience in a retail or customer service environment preferred.
- Ability to lift up to 25 pounds and stand for long periods.
- Age requirement: at least 18 years old.
About Us
GetGo Caf + Market is a dynamic and growing company that offers a unique blend of fuel, food, and convenience. We are committed to providing our customers with a refreshing and enjoyable experience, and we are seeking like-minded individuals to join our team.
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