Nighttime Accounting and Guest Services Coordinator

7 days ago


Ashland, Virginia, United States Tru by Hilton Ashland Full time
Nighttime Accounting and Guest Services Coordinator

The Nighttime Accounting and Guest Services Coordinator plays a critical role in ensuring the accuracy and efficiency of front office operations during nighttime hours. This includes performing night audits and accounting functions, preparing and transmitting payroll information and statistics, and providing exceptional guest service. As a member of our team, you will be responsible for building relationships with our guests and responding to their needs and concerns.

Your Key Responsibilities:
- Conduct night audits and accounting functions with accuracy and efficiency
- Prepare and transmit payroll information and statistics
- Prepare and distribute the Daily Flash Report
- Provide exceptional guest service, responding to guest inquiries, concerns, and complaints

Requirements:
- High school diploma or higher-level education
- 2 years of hotel front office experience, preferably as a Night Auditor
- Ability to work night shifts, up to 40+ hours per week, with flexibility
- Fluency in English (other languages preferred)

Salary: $45,000 - $60,000 per year, depending on experience.

We offer a competitive salary, opportunities for growth and development, and the chance to work in a dynamic and supportive environment.

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