Pediatrics Reception Supervisor

4 weeks ago


Rogers, Arkansas, United States Medical Associates of NWA Full time
Job Summary

We are seeking a highly skilled and experienced Reception Supervisor to join our Pediatric Clinic team. As a key member of our front office staff, you will be responsible for ensuring a smooth and efficient patient experience.

Key Responsibilities
  • Monitor the lobby area and provide assistance to patients and visitors as needed.
  • Process incoming calls for appointments and handle multi-line telephone/extension numbers.
  • Have a basic understanding of in-network insurance guidelines and medical billing to better serve patients.
  • Implement and enforce new policies and procedures within the department as directed.
Qualifications
  • High school or GED, plus specialized schooling and/or on-the-job education in a specific skill area.
  • 12-18 months related experience and/or training, and 7-11 months related management experience, or equivalent combination of education and experience.

About Medical Associates of NWA

Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women's health, and an array of specialists and advanced health services. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

What We Offer

  • Comprehensive benefits, including medical and dental coverage.
  • 401(K) match and profit sharing.
  • Up to 21.5 paid days off (PDO, EID, and Perfect Attendance benefits) and 6 days paid holidays during the first year of employment.
  • Employer-paid life, long-term, and short-term disability benefits.
  • One-on-one training and development opportunities.

Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.


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